E-commerce Manager · Shopify & Marketplaces

I find where your store is losing orders, then I fix it.

I build and run online stores and marketplace accounts for brands in Egypt, the Gulf, the US and Germany. Checkout, payments, shipping, catalog and listings, handled by one person who owns the result.

Send me your store link See my work

I reply on WhatsApp within 24 hours.

Store check · cosmasecrets.com

Conversion rateNormal range is 1.5 to 3%

0.28%

Cancelled ordersOf every order placed

60%

Payment gatewaysSwitched on with no live account

Free-shipping thresholdNever applied at checkout

Fixed and tested on every payment and shipping path

Brands I've worked with

Cosma SecretsBlack HammerYalzVivanaBody RomanticAl Sheikh StoresAl Sharjani TravelRIVAKorean Unique ShopSigmaIZAR

Where stores lose orders without anyone noticing

Ads bring people to the store. What happens after the click decides whether they buy, and that part usually has no owner.

Checkout and payments

A payment method that shows up but doesn't go through. A shipping rule that never applies. People try to pay, fail and leave.

Product pages and catalog

Missing sizes, unclear photos, products filed in the wrong collection. People can't find what they came for, or don't trust what they see.

Marketplace accounts

A late shipment or an unanswered customer pulls your seller rating down, and your listings stop showing up in search.

Numbers nobody reads

The sales data is sitting in Shopify, but nobody turns it into a decision about price, offers or stock.

Selected work

Real stores, with the market and platform on every project.

All work →

cosmasecrets.com

Cosma SecretsSaudi Arabia

What I can do for your store

All services →

Shopify store buildA Shopify store set up around how your customers buy, with Arabic, cash on delivery and offers.→Store audit & fixFind out exactly where your store loses orders, ranked by cost, and get it fixed.→Monthly store managementSomeone who runs your store every day and sends you a clear monthly report.→Marketplace managementAmazon, eBay, Kaufland and TikTok Shop: listings, stock, shipping and seller rating.→E-commerce SEOTechnical SEO and product content so Google can find your store and products.→

Stores I built with the SADUQ team

Eight Shopify stores for brands in Egypt, Kuwait and Oman. Two are shown without their names at the client's request.

**Body Romantic**Oman · ShopifyFragrance and body care, full Arabic front end, cash on delivery.

**Supplements store**Kuwait · ShopifyArabic front end, multiple currencies, shipping across the Gulf.

**Tea & supplements store**Kuwait · ShopifyArabic and English, multiple currencies, connected to Meta campaigns.

**RIVA**Egypt · ShopifyKitchen and bathroom fixtures with a trust bar above the fold.

**Vivana**Egypt · ShopifyBody splash with offer-led landing pages and a short path to checkout.

**Korean Unique Shop**Egypt · ShopifyKorean skincare, a large catalog kept organized, WhatsApp built in.

**Sigma**Egypt · ShopifyStreetwear, image-led pages, a short funnel to checkout.

**IZAR**Egypt · EasyOrdersMen's trousers, shipping and returns clear from the header.

How we work together

Audit
I go through your store as a customer would, on mobile, from the product page to a paid order, and list what's losing you orders by how much it costs.
Plan
We agree on what gets fixed or built first, and which numbers should move after it.
Build and fix
I work on a copy of your store, test every path with real carts, then push it live.
Run
If you want me to stay, I run the store monthly and send you a clear report every month.

Hi, I'm Fawzia

I'm an e-commerce manager based in Giza, Egypt. Since 2024 I've run stores and marketplace accounts for brands selling in Saudi Arabia, Kuwait, Oman, Yemen, the US and Germany. I studied English at Cairo University and I'm finishing a Shopify development track at eCart Academy.

More about me →

7markets

6sales channels

8stores built

13brands

I don't run ads.

I write the brief for your media buyer, review the work and hold it to the sales target. If you need someone to run your ads, I'll introduce you to the person I trust.

Meet him

Questions people ask me

What does an e-commerce manager do?

An e-commerce manager owns the online side of a business: the store, the catalog, prices and offers, orders and shipping, marketplace accounts and the conversion rate. I write the brief for the ads and review them; a media buyer runs them.

Which platforms do you work on?

Shopify, WooCommerce and EasyOrders for stores. Amazon, eBay, Kaufland and TikTok Shop for marketplaces. GA4 and Search Console for tracking.

Do you work with brands outside Egypt?

Yes. I've worked with brands in Saudi Arabia, Kuwait, Oman, Yemen, the US and Germany. All the work is remote.

Do you build stores or only manage them?

Both. I've built eight Shopify stores with the SADUQ team, and I manage existing stores and marketplace accounts monthly.

How do we start?

Send me your store link on WhatsApp and tell me what's not working. We usually start with an audit, so you know where the store is losing orders before you commit to anything monthly.

How much does it cost?

It depends on the store and the work. Store builds and audits are a fixed project fee, and management is monthly. I send you an exact price after I've looked at your store.

Send me your store link

Tell me what's not working. I'll reply within 24 hours and tell you honestly whether I can help.